when I click on the Scanner Icon, it just doesn't launch. I have downloaded the most recent HP Full Package from the HP website. I have deleted and reinstalled the printer software in Windows 10 several times. We'll, everything worked except the scanner.
My plan was to let the PC upgrade to Windows 10 and then I would re-install the HP Printer software in Windows 10 thinking this would eliminate any issues with the Printer Drivers. The only thing I did differently on this last PC that I upgraded was that before I upgraded to Windows 10 I when ahead and deleted the Printer in Windows7 first. I know the scanner is workng properly, because I have 3 other PC's that I upgraded to Windows 10 that do not have this problem and the scanner works fine. If I ONLY would have picked the right option when I selected the install, I wouldn't have had a single problem. I think what was confusing me was that option 3 - the wireless option - actually worked and the setup went through even though I really shouldn't have picked that option.Īnyway, it is all working now. So, I unnstalled the HP software and re-installed it and then selected option 2 - the Network connected HP printer and the software installed and the Printer and Scanner now work perfectly on the Laptop. So even though the Laptop was wireless, the HP Printer is actually a Network connected device. I have this HP Printer connected to my Wireless Router using an Ethernet Cable. However, that was not the setup I have for this HP Printer. Because I had a Laptop with a Wireless connection, I selected the wireless option. When I first installed the HP software on the Laptop it asks how you have the printer connected (1) USB (2) Network (3) Wireless. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.
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